3 Reasons You Should Email Your Wedding Vendors
Photo by Caitlin Thomas Photography
If you were born after the ‘90s, there is a good chance that you’ll do just about anything to avoid making a phone call. So many of us are used to texting and prefer communicating through typing instead of talking, while our parents have lectured us countless times about how we need to pick up the phone and learn to make our doctor’s appointments ourselves. Luckily, if that sounds like you, when it comes to planning a wedding, we encourage you to communicate with vendors digitally rather than by phone, and here’s why!
Your venue’s events manager can change on a whim
The turnover rate for this job is more frequent than you’d expect. Most venues get a new manager of events every 1-2 years, which is within many wedding planning timelines. If your venue’s event manager has been working there for multiple years, consider yourself one of the lucky ones. It is vital to keep things in writing for a smoother transition if this happens because everyone does things differently. The promises made by your first contact can only be upheld by your second one with proof of their word.
A memory of your phone call won’t hold up in court, if necessary
Paper trails are crucial to wedding planning with different vendors. If something goes wrong leading up to or on event day, having written proof of what was discussed is the best support for your case.
No one can remember everything!
Wedding planning is time-consuming and stressful. We are all human — both the clients and the vendors. Clients are booking many vendors with many moving parts. It is easy to forget little details from time to time. And as vendors, we may book more than one event each weekend. We talk to our clients for anywhere from a couple of months to multiple years. Being able to look back on smaller details that were discussed six months ago is a huge help for everyone involved.
While a phone call is not always our first choice of communication, vendors want you to feel as calm as possible during the planning process. We are always happy to set up a meeting with you if email is not working. If a vendor or a client insists on a phone call, cover yourself by taking detailed notes throughout the call — even if the other does, too. And don’t forget to send a summary after to make sure everyone is on the same page and protect yourself further!